CRM — Contacts & PipelineSales

Stop reconstructing the relationship from three inboxes and a notebook.

CRM gives each customer one record showing what you sold them, what you last talked about, and what you owe them next. Deals move across a pipeline you name yourself, and the next step is never something a person has to remember.

$25/month

5 seats included, then $3 per extra seat · 14-day free trial · list price, before your stacking discount

What it changes about your week

  • One record, the whole relationship

    Calls, meetings, notes, logged emails, deals won and invoices sent all roll up onto the contact — including the things that happened inside your other tools.

  • A pipeline shaped like your business

    Name your own stages and reorder them whenever the process changes. Moving a deal writes its own history entry, so the board doubles as an audit trail.

  • Follow-ups kept apart from notes

    A follow-up is a dated intention; an activity is a past fact. Keeping the two separate is exactly why the “due today” list can be trusted.

  • Cover without a handover meeting

    Anyone with a seat opens the same timeline, so holidays, sickness and new starters cost nothing in lost context.

How it is actually run

Start to finish, the loop this tool puts your business in.

  1. Add the people

    Contacts are shared across the whole workspace, so the customer you are selling to is the same record you invoice — never two half-filled copies.

  2. Open a deal

    A deal is the work you are trying to win: a name, a value, the contact it belongs to, and the stage it sits in today.

  3. Work the board

    Move a deal to the next stage. The move is recorded automatically with who made it and when, and cannot be edited afterwards.

  4. Log what happened

    Record the call, the meeting, the note. Communications are logged here, never sent from here — nothing reaches your customer without you.

  5. Set the next step

    End every conversation with a dated follow-up. The follow-ups list answers “what is due today” using your calendar day, not a server’s.

What you will be looking at

The screens you would spend your time in, rebuilt here from the real layouts.

The board is the status meeting

CRM › Pipeline

Lead

4 deals · $12,400

  • Ridgeline Cafe — fit-out

    $6,000 · 3 days here

  • Novak Fitness — rebrand

    $2,400 · today

Qualified

3 deals · $19,800

  • Harbour Dental — website

    $8,500 · 6 days here

  • Delta Studio — retainer

    $9,000 · 2 days here

Proposal

2 deals · $14,000

  • Okafor & Sons — survey

    $5,500 · 1 day here

Won

5 deals · $31,200

  • Bell Joinery — install

    $7,300 · closed

Stages are yours to name. Each column carries its own count and value, so “where are we” is answered before anyone has to ask. Illustration; sample data.

The 360° record

CRM › Contacts › Ridgeline Cafe
Open deals
2

$8,400

Won
3

$14,900

Last touch
4 days ago
  1. 12 Aug

    Invoice INV-0148 paid — $2,400.00

    Filed here on its own the moment Invoicing recorded the payment.

  2. 08 Aug

    Deal moved: Qualified → Proposal

    Written by the system when Sam dragged the card. Not editable, by design.

  3. 06 Aug

    Call — 20 minutes

    Walked through the fit-out quote. Wants a start date before October.

Activity rolls up through the deals a contact is on, so the timeline is complete without anyone filing anything twice. Illustration; sample data.

What you owe people, today

CRM › Follow-ups
DueFollow-upDealOwner
OverdueChase the signed proposalHarbour Dental — websiteAlex
TodaySend the revised quoteRidgeline Cafe — fit-outSam
FridayCheck in after launchDelta Studio — retainerSam
One list across every deal, ordered by when it falls due — the screen you open first thing, rather than the one you remember to check. Illustration; sample data.

Better with the rest of your stack

  • Invoicing — sends and payments land on the customer’s timeline without anyone filing them.
  • Scheduling — a guest who books an appointment is matched to the same contact record.
  • Shared contacts — one customer, one record, across every tool you own.

Every tool you switch on also increases the discount applied to your whole subscription — automatically, up to a capped maximum.

Straight answers before you buy

The boundaries of the tool, stated here rather than discovered in month two.

  • CRM logs communications; it does not send them. Nothing here emails your customer on its own.
  • No lead scoring, no marketing automation, no email sequences. This is a record of a relationship, not a campaign tool.
  • Stage changes are written by the system and cannot be edited — which is precisely what makes the timeline worth something a year later.

Add CRM — Contacts & Pipeline to your workspace

Every conversation and every deal, on one screen per customer. Switch it on when you need it, and off again when you don't.

CRM — Contacts & Pipeline · StacklySuite